…with you every step of the way
Angela
has
worked
within
the
Care
Industry
in
various
roles
for
15+
years,
progressing
most
recently
as
Registered
Manager.
Frustrated
with
the
standards
of
care
she
has
seen,
she
took
the
challenge
on
of
owning
and
running
hands
on
her
own
Care
Provider.
Angela
takes
an
active
role
in
the
meeting
all
the
people
who
use
Willow
Care.
She
mentors
and
supports
all
the
team
as
she
feels
a
valued
workforce
will
provide
the
care
and
support
she
expects
them
to
provide
her
customers.
She
holds
Level
5
in
Health
and
Social
Care
Management,
Level
3
in
Care
and
Level
3
in
Learning
Disabilities,
along with Care Planning and Risk Assessment qualifications.
despite
all
her
knowledge
and
experience,
her
true
love
is
people
and
working
out
‘doing
the
job’
so
you
will
from
time
to
time
meet
her
when
she
comes
and supports you.
2018 willow care suffok ltd 11268742 webdesign by Blue Fen
meet the team….
Anna
has
worked
for
more
years
than
she
wishes
to
mention…
from
support
roles
to
managing
Care
Homes.
She
brings
a
wealth
of
experience
with
all
client
groups
to
the
company.
With
Level
4
and
3
in
Social
Care,
and
Level
3
in
Learning
Disabilities
along
with
Care
Planning
and
Risk
Assessment
Qualifications
Anna
is
out
and
about
with
the
staff
and
service
users
all
the
time. Supporting both customers and staff members as mentor and coach.
Anna
is
constantly
looking
at
ways
to
improve
the
quality
of
care
and
lives
of
people who she and Willow Care supports. She is also a qualified Chiropodist.
“care should
be about the
person and
focus on them
holistically”
“supporting
people is
about the per-
son feeling
part of the
community”
All
the
team
at
Willow
Care
are
trained
by
external
training
providers
with
Face
to
Face
and
practical
training.
Angela
feels
that
computer
based
e-learning
that
many
providers
use
just
does
not
cut
it.
All
staff
are
DBS
checked
and
professional
references
are
taken.
Regardless
of
previous
experience
all
staff spend time shadowing with Anna and Angela to ensure they work to the standards set by them.
